This page is the web resource for Pure Pets account deletion requests. It is intended for users who want a clear way to request deletion of their account without reopening the app.
Contact Pure Pets support and clearly state that you want your account deleted. Using the support contact outside the app helps satisfy Google Play's account-deletion requirement.
Support may verify recent account details before actioning a deletion request. This helps protect customers from unauthorized account removal.
The current Pure Pets deletion flow is intended to remove the sign-in account and the primary user profile record associated with that account.
Some transactional, payment, support, moderation, audit, fraud-prevention, security, or legal-compliance records may need to be retained where immediate full erasure is not possible or not required by law.
Processing time can vary based on account verification, open support issues, payment disputes, or regulatory retention requirements.
